KELOWNA, Canada – A Kelowna bus driver is currently recovering from a violent attack that occurred early Tuesday morning. The victim, a 70-year-old driver with decades of experience, suffered significant injuries including a broken nose, damaged hip, and possibly fractured ribs. The incident took place at the Queensway Bus Exchange in downtown Kelowna around 6:30 a.m.
Scott Lovell, a representative of the driver’s union, the Amalgamated Transit Union Local 1722, expressed shock and concern over the attack, highlighting the need for increased safety measures for bus drivers. The assailant, believed to be experiencing homelessness, boarded the bus and became agitated when advised by the female driver not to use the bus as a sleeping spot.
The attacker’s aggression escalated when the victim, who was nearby, intervened to assist. Despite efforts to help, the victim was physically assaulted, underscoring the risks faced by bus operators in the community. The incident occurred on a day when a union executive from Western Canada was present in Kelowna, further highlighting the ongoing safety concerns for transit workers.
John Callahan, vice-president of the Amalgamated Transit Union International, emphasized the need for training in de-escalation techniques for bus operators to better handle challenging situations. He stressed that while bus drivers are not social workers, providing them with adequate training can improve their interactions with individuals facing mental health issues or homelessness.
BC Transit, in a statement to Global News, expressed support for the victim and emphasized their commitment to safety for both passengers and drivers. The transit agency outlined various safety measures in place, including CCTV cameras on buses, emergency notification protocols for operators, and partnerships with first responders like police, fire, and ambulance services.
Authorities confirmed the arrest of a suspect in connection with the assault, although the individual has since been released. Despite the ongoing investigation by the RCMP, concerns persist about the safety and well-being of bus drivers in Kelowna. The incident serves as a stark reminder of the challenges faced by transit workers and the importance of implementing effective safety protocols and training programs.